USA, Canada, Australia: There are 3 shipping options.

1. Standard tracked. Your item will be shipped out within 24 hours of placing your order Monday to Friday. The item goes through UK royal mail and then passes through USPS, Canada Post or Australia Post (as the case may be) who will deliver your item.

2. Semi Express. This will take about 4 to 5 days or less to arrive. Your item will be shipped through a DHL agent. You can start counting from the time it was shipped not from the day order was placed. We will ship your order within 24 hours Monday to Friday. If you placed your order on Monday, you can start counting from Tuesday, if you placed your order on Friday, you can start counting from the next Monday.

3. DHL. We will use our direct DHL account to ship your item and typically you will receive within 2 to 4 days from day of shipping.

Europe:

1. Standard Tracked. You will be sent a tracking number to monitor your shipment. For western Europe, items will take about 3 to 5 working days to arrive.  For the rest of Europe it will  take 5 to 10 working days to arrive. We will always ship your items within 24 hours of placing your order Monday to Friday.

Semi Express. You will receive your items within 2-4 working days.

3.DHL.  DHL will deliver your item in 1 to 3 working days

United Kingdom

Special Delivery: For urgent orders please use this for all items. We will ship within 24 hours Monday to Friday and you should receive within 1 to 2 days. Most people will receive their item the very next day if they placed an order before 12 noon. If you place your order Friday afternoon, we will ship it the next Monday and you will most likely receive it on Tuesday. If you placed your order Friday morning, we will ship it same day.

1st Class Hair or Tools: If there is any hair, wool or tools in your basket and you want to receive the items fairly quickly, please use this option. The items will be with you within 1 to 3 days, closer to 1 day than to 3 days. If you placed your order before noon, you may actually get your items the next day, but this is not guaranteed

1st Class For 1 tiny Item: If the item you bought can fit into a small office envelope and you want delivery fairly quickly, then use this option. Do not use this option if you bought any hair, wool or any tool that cannot fit into a small office envelope. Examples of items that can fit into an envelope is pins, one cap or needles.

Pickup Mon-Fri 10am-2pm: You can complete your order and then pick it up from our office anytime between 10am to 2 pm Monday to Friday